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- The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint.
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The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint. The issue was marked as resolved following the player’s confirmation of receiving the winnings.
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You are going to get additional bits regarding the online casino in the table just below and all the other pieces of this Caspero review for players. By prioritizing psychological health and offering multiple gaming options, the casino creates an fun environment where players can prosper. Caspero Casino features a lively array of gaming options that cater to various player preferences, improving the overall experience. Additionally, casinos like Caspero prioritize player protection, establishing tools such as deposit limits and self-exclusion options. At Caspero Casino, we are committed to delivering an exciting and secure gaming experience while ensuring a responsible and safe environment for all players. Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator.
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You can reach customer support through email or live chat if you require assistance. The “Responsible Gambling” page will help you learn more tips for safe online gaming. Responsible gambling comes down to self-control and discipline — knowing how to manage your money and protect your well-being.
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Player complaints submitted about Caspero Casino
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The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. The player from Germany had been waiting for a withdrawal for less than two weeks. The player retained the option to reopen the complaint in the future if they wished to resume communication. However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process.
An additional source of hindrance might be that you are trying to withdraw a significant deal of money. That particular problem is a result of the moment when you’ve lately registered at the casino site and you are in the course of getting your account verified. Right now, here are some brief points to summarise the casino’s withdrawal process. This casino is mainly ensuring that any winnings get released to the right person.
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- Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance.
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